Do you accept dogs that bite?
Absolutely not. If your dog has bitten anyone before (or even snapped at someone), I will not take care them. Safety is a huge concern for me and dogs who are already prone to biting outside of their own environment are even more likely to bite inside their own home as they would see me as an intruder. I also need to be able to handle the animal, if an emergency should happen.
Do you spend the night at the homes of the pets you are taking care of?
No, I do not do overnight pet sitting.
Will you take care of special needs pets?
Absolutely! I’ve worked for a small animal vet for four years and am also a certified veterinary assistant so I’m completely accustomed to taking care of special needs pets.
What kinds of animals do you take care of?
I will be happy to take care of almost any animal you have. All the way from fish to horses!
If a medical emergency arises, where do you take the pet?
If an emergency occurs during regular business hours, I will take your pet to their regular vet free of charge. However, if it happens after business hours (or on weekends), your pet will be taken to Eastern Carolina Veterinary Emergency Treatment Services (EC VETS) in Wilson, NC. You will be charged $30.00 extra for this visit. However, I am trained in pet first aid and pet CPR and I have worked for a small animal vet for four years and have spent two years working with horses so I am able to handle a situation until (s)he can be taken to a vet, if need be. You will be responsible for any and all bills that result from a trip to the vet!
What other services do you provide?
I will gladly check your mail, water your plants, turn on and off your lights, television, or radio, and take your garbage to the road all for free.
Do you perform consultations? And if so, how much do they cost?
Absolutely! I think that the first meeting is very important so that you can see me interact with your animals. There is no charge for consultations, provided that the first appointment is kept otherwise you will be charged for one normal appointment.
How many days in advance should I book my appointment?
I prefer to have at least one week’s notice on all appointments lasting more than two or three days. This is mainly to make sure that I have room to take care of your pets and will not be out of town.
Do you accept last minute appointments?
I do accept them. I understand that things come up without notice (funerals, family sick in the hospital, etc.) and I will gladly take care of your animals.
How much time in advance do you require for cancellations?
If you cancel less than 48 hours from your first appointment, you will be charged for one regular appointment. If you are cancelling a holiday appointment, I require 72 hours notice or you will be charged for one regular Holiday appointment. If you are carrying a balance with LDPSS due to this cancellation policy, your account must be paid in full before any additional pet sitting will be done.
What forms of payment do you currently accept?
I gladly accept checks (made payable to Jamie Hoad) and cash. Credit card payments are done using PayPal. (You do not need a PayPal account to be able to pay your bill.)
There is a $25.00 returned check fee!
When is my payment due?
Payment is due at the time of services rendered. However, you are welcome to pay prior to your pet sitting appointment.
Do you offer gift certificates?
Absolutely! The minimum amount you can purchase is $15.00.